Dear Players: Arena Breakout will officially launch in the Philippines and Brazil on June 26, and the global launch will take place on July 14. Thank you for your companionship and support over countless days and nights. We have prepared some common questions and answers to help you prepare in advance and enter the game smoothly on the official launch day. Q1: What time will the servers open for the Soft Launch in Brazil and the Philippines on June 26? A1: We will open the servers on June 26 at 09:00 (UTC+0). The opening time may be earlier or later, so please refer to the actual situation. Q2: Does the Soft Launch support Android and iOS versions? A2: The Soft Launch is only available for Android. The iOS version will be released globally on July 14 during the GLOBAL LAUNCH, so please wait patiently. However, iOS and Android share the same servers, and accounts are interoperable. You can register a character on the Android version during the Soft Launch and log in to the iOS version using the same account after it is released on July 14. Q3: When will the GLOBAL LAUNCH go live? A3: We expect to launch on the Google Play Store and App Store globally on July 14 at 05:00 (UTC+0). There may be slight differences in the release order for some regions, so please refer to the actual store availability. Once you have downloaded and installed the game, you can register a character and enter the game directly. Q4: Where can I download the game, and how do I know if my device's storage space can support the installation? A4: We will provide the installation files on the Google Play and App Store in your region. For regions where it is not yet available, please wait until the GLOBAL LAUNCH on July 14 to download it from your local Google Play or App Store. Below is the introduction to the installation file types and sizes. The installation file size is for reference only; please refer to the actual display. Android: Installation file size is 1.14GB, download start is 1.8GB, map files are 515MB. It is recommended to reserve at least 5GB of storage space. iOS: Installation file size is 2.6GB, map files are expected to be 1.3GB. It is recommended to reserve at least 5GB of storage space. Q5: Why does it show that it is incompatible with my device/CPU, or that installation failed/cannot be installed after downloading the installation file? A5: Some devices with lower specifications may not be compatible and cannot run the game (e.g., Android 5.1 or lower, OpenGL less than 3.1, available memory of 2GB or less, or 32-bit CPU; related models: Redmi Note 4, Samsung Galaxy J7+, and Huawei M3). You can try changing your device or visit the official website at https://arenabreakout.com/ to check recommended models. Q6: Are iOS and Android accounts interoperable? A6: Yes, the same account (Google, Apple ID, Facebook, LEVEL INFINITE PASS (LI)) used on different devices will access the same character. Guest accounts are excluded. For account stability, we recommend that guest players bind their account to an LI account as soon as possible after registration. Q7: What is LEVEL INFINITE PASS (LI)? What is the benefit of binding a LEVEL INFINITE PASS? A7: (1) LI is a new account system that will allow global gamers to unify their Level Infinite games’ accounts under one integrated account safely. Through it, we will simplify gamers’ login experience, establish account safety, and provide better user support. (2) Players can bind their current accounts, such as Facebook or Guest accounts, to an LI account and use the LI account to log in to the game in the future. After completing the binding, players will receive exclusive rewards. Q8: After pre-ordering on the Apple Store, the game did not download automatically, and manual clicking does not work? A8: You can try restarting your phone or logging out and back into your Apple ID, then go to the App Store to download manually. Q9: How can I improve game smoothness if I experience lag or device overheating? A9: (1) Close all applications in the background and restart your device; (2) Check if your phone battery is sufficient and if Low Power Mode is on. Some phones may experience lag or screen freezing when the battery is low; (3) Check if your network signal is good; you can try switching mobile network providers. (4) Appropriately lower the graphics quality and frame rate in settings, and turn off power-consuming settings like anti-aliasing. Q10: How many languages are available in the official launch version? A10: The official launch version includes English, Spanish, Portuguese, Indonesian, Japanese, Russian, Turkish, Traditional Chinese, Arabic, Korean, Thai, German, French, and Italian. You can switch languages in the in-game settings. Q11: How many login methods are available in the official launch version? A11: Google, Apple ID, Facebook, LEVEL INFINITE PASS (LI), and Guest account logins are available. Note: Original email logins have been updated to LI. If your previous email was already registered with LI, please use your LI password to log in. If you have not registered for LI, use your original email password to enter the game. Q12: When do missions reset? A12: All missions are based on UTC+0 time and reset daily at 05:00:00. Please be aware of the time difference in your region and plan your game time accordingly. Q13: Why do I get an update prompt when opening the previously installed CBT file, but I cannot get the installation file after clicking? A13: Due to storage space considerations, we recommend that players delete the old CBT version before downloading the official version and ensure that your network region matches the region where the installation file is released. Otherwise, you may not be able to obtain the installation file. For regions where it is not yet available, please wait until the GLOBAL LAUNCH on July 14 to download it from your local Google Play or App Store. You can also visit the official website at https://arenabreakout.com/ for updated information and guides. Q14: Is the Soft Launch version released in Brazil and the Philippines a test version? Does it have payment features? A14: The version released in Brazil and the Philippines is the official launch version, and payment features are enabled. Q15: What is the difference between Soft Launch and GLOBAL LAUNCH? When will veteran player rewards and pre-registration milestone rewards be distributed? A15: (1) Both Soft Launch and GLOBAL LAUNCH are official versions with payment features enabled, and accounts are interoperable, so players can play together. (2) Veteran players who participated in the CBT can claim exclusive titles and gift packs. The event will open on July 14 during the GLOBAL LAUNCH. Claim path: Event Center - Veteran Player Rewards. The event lasts for two months from the official launch of the GLOBAL LAUNCH. Please register your character and log in to the game in time. (3) Pre-registration milestone rewards will be sent to your in-game mailbox in the form of a server-wide mail when the GLOBAL LAUNCH opens on July 14. Please be sure to register your game character within one month of the GLOBAL LAUNCH opening, otherwise, you will miss the claim period for the pre-registration milestone rewards. Please continue to follow the Arena Breakout official website (https://arenabreakout.com/), Discord, etc., and actively provide feedback so we can grow together; we will also announce official news here, so stay tuned! The Arena Breakout Team