Q1: Will I need to change installation packages for this update? A1: Yes. Please follow the prompt on the old client, or visit the app store in your region, to install the new version. Q2: Will the iOS and Android servers re-open at the same time?A2: Yes. Q3: Why does it say that the installer is incompatible with my device/CPU after downloading?A3: Some lower-performance models are not compatible with the game. Examples: Android 5.1 and below; OpenGL below 3.1; 2 GB of RAM or less; devices with 32-bit CPUs. The following devices are also not compatible: Redmi Note 4, Samsung Galaxy J7+, and Huawei M3. Try switching devices, or go to the official website (https://arenabreakout.com/) for more information on supported models.Q4: After completing the update, the game lags and my device overheats. How can I make it run smoother?A4:1. Try closing all background processes, restarting the game, and restarting your mobile phone.2. Check whether your device has sufficient battery and whether low-power mode is turned on. Some devices can experience lags or reduced frame rates when they have low batteries or while they are being charged.3. Check that your signal is good, or try switching network operators.4. Reduce graphics quality or frame rate. Q5: How can I tell if an issue is being caused by my phone's performance or network latency?A5:(1) During a raid, the current network latency is displayed in the bottom right corner of the screen: ms represents the amount of lag, and packet loss represents the network's transmission efficiency. If the two indicators are yellow or red, it means there is some degree of network lag, while green means that the network is OK.(2) Some mobile phones allow you to turn on an FPS display at the bottom of Settings – Screen Settings so you can see the current frame rate for yourself. If the display is yellow or red, it means your phone is struggling, while green means that your phone's performance is OK.(3) We also recommend that players don't turn their graphics and frame rate settings higher than the recommended values, as this could lead to other performance issues and cause the game to lag.(4) The expected network latency is displayed when matchmaking outside of a raid. If you feel that this is too high, you can cancel and try again, or find another map with a lower expected latency. We have employed the latest differential update function. If you install the new version over an older version, the system will automatically detect and download the minimum download size.We're always striving to make the game better, and we've also added the pre-download feature. Go to Lobby and tap on the [Download] button on the upper left corner to enter the [New Season Pre-Download] page where you can download the New Season Resource Pack in advance. When you've installed the new pack, you can play the game immediately! Q6: How big is this update? How much space do I need on my device?A6:1. Android (Standard): The installer is 1.01 GB. The startup download is about 983 MB, and another 4128 MB is required to experience the full game content. We recommend you reserve at least 6.5 GB of memory.2. iOS: The installer is 2.56 GB. Another 3347 MB is required to experience the full game content. We recommend you reserve at least 6 GB of memory.3. Android (Lite): The installer is 737 MB. The startup download is about 1086 MB, and another 2028 MB is required to experience the full game content. We recommend you reserve at least 4 GB of memory.The above sizes are for reference only. Please check the actual downloads for accurate figures. Q7: Why has my Storage's value declined after the update?A7: Due to the updated Storage Expansion Rules, Expansion Chests in slots (counted in Storage value) have been converted to Storage space (not counted in Storage value), so the reduction in Storage value is not due to lost supplies.Q8: If I get a high score in Brawl Training Grounds, will it affect the difficulty of Extraction Mode raids?A8: Your performance in Brawl Training Grounds (both an increase and decrease in score) will not affect matchmaking in other modes. We will be removing this mode's influence on your score as soon as possible.Q9: I don't like the look of some full-coverage weapon skins.A9: We sincerely appreciate that you've taken the time to try out and give us feedback on the all-new full-coverage skin system! We intend to keep improving on it.Q10: I'm unable to complete Miscellaneous Item Retrieval Missions in the Edelweiss event.A10: Dark Zone Supplies must be delivered for this mission. These supplies are obtained and brought out from raids. You cannot deliver supplies purchased from the Market.We are currently in the process of resolving the other issues you've brought to our attention. Thank you, everyone, for your support and understanding!The Arena Breakout Team