Dear Players,
An updated version with brand-new events is arriving for Arena Breakout on Mar. 9! The Dark Zone is always changing, so check out the latest and challenge yourself in another raid. Below are answers to some commonly asked questions.
Q1: How long will the server be closed for the update on Mar. 9?
A1: Matchmaking is scheduled to stop on Mar. 8 at 23:00 (UTC+0), and the game will be shut down for updates on Mar. 9 at 00:00 (UTC+0). The server is expected to reopen at 17:00 (UTC+0).Please pay attention to official announcements for the exact reopening time.
Q2: Will there be an iOS test this time?
A2: Yes, we will invite some players to the iOS test. For specific times, watch for follow-up announcements on the official website.
Q3: How are the iOS and Android tests related? Can players play together?
A3: Yes. iOS and Android players should be able to add each other as friends, form teams, and matchmake together. Characters on the same account (excluding guest accounts) will be shared across the Android and iOS versions.
Q4: Do I need to change installation packages for this update?
A4: Yes, a new client version will be released once the update is completed, and the old version will not be compatible. You will need to update in order to play the game. Players can upgrade directly from the old version. A new iOS test will also be added this time. Players invited to the iOS test will be sent a code. They will then need to download TestFlight from the App Store to redeem and install the required version.
Q5: What rewards are available for completing the update?
A5: Log in between Mar. 9 13:00 and Mar. 17 05:00 (UTC+0) to claim the FAL Supply Pack from Events. Claim the expert-modified M4A1 with consecutive logins.
Q6: Which test regions and languages will be included in this update?
A6: Brazil, Indonesia, and Japan will be added to the test regions, and we'll continue to support Australia, Canada, Mexico, New Zealand, the Philippines, the United Kingdom, and the United States. In addition to English and Spanish, five new languages have been added with this update: Portuguese, Indonesian, Japanese, Russian, and Turkish.
Q7: What size is this update, and how much storage space do I need for the game on my mobile phone?
A7:
Standard Package: Installation package: 990MB; Downloaded on launch: 1.1GB; Map resources: 900MB; Reserve: 5GB+
Lite Package: Installation package: 800MB; Downloaded on launch: 50MB; Map resources: 350MB; Reserve: 3GB+
iOS Installation Package: Size: 1.9GB; Estimated map resources: 900MB; Recommended reserve: 5GB+
Q8: Why do I get an error message after downloading the game that my device or CPU is not compatible, or why has my installation failed?
A8: Unfortunately, at this point the game is not compatible with certain models (for example: models running on Android 5.1 and below, models not running OpenGL 3.1 or above, models with 2GB of RAM or less, models on 32-bit systems, etc.). You can also try switching to another device or download the Lite version of the game from https://arenabreakout.com/. Refer to the official game website for a list of supported and recommended phone models.
Q9: I've been experiencing problems like app stutter and device overheating since the app update. How can I improve game performance on my device?
A9:
(1) Close all processes running in the background and restart the game or your mobile phone.
(2) Check your mobile phone's battery level and make sure that it is not in Power Saving mode, which can throttle game performance.
(3) Check that you have a strong network signal and try switching network operators if possible.
(4) Reduce the graphics quality or frame rate as appropriate.
Arena Breakout Team
